KW Knowledge base

CRM

CRM Overview
CRM
Introduction to the CRM module: contacts, customers, deals, and how they connect to tickets and projects.
Updated 19 Sept 2026 · 75 views
Customer Management
CRM
Creating and managing customer (company) records, the customer profile page, and domain-based email routing.
Updated 19 Sept 2026 · 77 views
Managing Contacts
CRM
How to create, edit, and manage CRM contacts, link them to customers, and use the contact profile page.
Updated 19 Sept 2026 · 79 views