KW Knowledge base

Design Studio — Branding & Templates

The Design studio module: creating brand assets, email headers, KB themes, and PDF export templates, with versioning and public share links.

Mitch Wigham
Updated 21 July 2026 · 41 views

What Is the Design Studio?

The Design studio is a simple, browser-based editor for visual assets your portal serves — logos, email headers, KB banners, invoice / e-sign PDF covers, and the customer-facing support portal hero. It is not a full DTP tool (no Photoshop-class image editing); think "branded template" rather than "freeform canvas".

Where to find it: Sidebar → Design studio or /studio. Requires the studio feature.

Concepts

  • Design — a single canvas of a given type (logo, email header, KB banner, PDF cover, support hero).
  • Type — drives the canvas size and the available field set. You cannot change a design's type after creation.
  • Version — every save snapshots the canvas. The history is browsable; the active version is the one the portal renders.
  • Share link — read-only public URL to a single design version, used for design review with external stakeholders.
  • Public — a flag on the design that exposes its current version on the public viewer (the share link works regardless).

Creating a Design

  1. Go to Design studio → + New design.
  2. Choose a type (logo, email header, KB banner, PDF cover, support hero).
  3. Give it a name (internal).
  4. The editor opens with the type's default canvas.

The editor has three panels:

  • Tools (left) — fill colour, text colour, font, size, shape primitives, image upload.
  • Canvas (centre) — the live preview, drag-and-drop editable.
  • Properties (right) — fills, colours, font, size, alignment; the active selection's properties.

A small auto-save indicator in the top-right shows whether the canvas is in sync with the saved version.

Versioning

Every save creates a new version. From the design detail page you can:

  • Preview any version.
  • Restore — make any past version the active one.
  • + Version — save the current canvas as a new version (same as auto-save).

Versions are immutable. You can browse, restore, and share them, but never edit an old version in place — the canvas always edits the latest working copy.

Share Links

Open the design detail page and click Share to generate a read-only public link to the current version. Anyone with the link can view the design in the public viewer (/studio/share/<token>), no login required.

Useful for:

  • Design review with an external agency or customer.
  • Embedding a preview in an email or chat.
  • Archiving the "current look" at a point in time.

The share link can be regenerated (invalidates the old URL) or revoked (immediately disables access).

Public Designs

A design can be marked public — the current version is then served at the share link without requiring the token (the link is effectively the URL). Used sparingly for landing-page assets.

Branding Pipeline

Designs flow into the portal's render pipeline automatically:

  • Logo — sidebar header, email templates, login page.
  • Email header — top of every transactional email.
  • KB banner — top of the public KB at kb.kwgroup.uk (or your custom domain).
  • PDF cover — first page of generated invoices and e-signed documents.
  • Support hero — top of the public support portal at support.kwgroup.uk.

The portal picks up changes on the next render — no restart required. Some surfaces (login page, PDF exports) cache for up to 5 minutes.

Common Workflows

Roll out a new logo

  1. Edit the logo design.
  2. Save (auto-creates a version).
  3. Open the old version, click Restore if you need to roll back.
  4. The new logo appears in the sidebar within ~5 minutes.

Hand a design to an external agency

  1. Click ShareCreate link.
  2. Send the URL to the agency.
  3. The agency views the design at the share link; their browser is read-only.
  4. They send back a new design idea (or a screenshot); you reproduce it in the editor.

See Also

Still need help?

Log a support ticket and the team will pick it up from this page.